Shipping and handling - Have you noticed that what we charge for shipping seems less expensive than other sites? There's a simple reason for that. We pass through our shipping cost with no mark-up.
Orders ship with The United States Postal Service (USPS) from our headquarters in New York, US.
Domestic orders: Shipping rates for purchases at Myfootshop.com are based upon the total item weight of your order and are calculated in real-time according to the current published USPS and UPS rates to your location. Priority Mail and Express Mail are available to all 50 of the United States and APO's. First Class Mail is available on some products that can be shipped safely in a padded envelope.
The USPS estimates delivery time for:
- Ground Advantage: 2-5 business days (not guaranteed)
- Priority Mail: 1-3 business days (not guaranteed)
- Priority Mail Express: 1-2calendar days (guaranteed)
Orders with a subtotal of $70.00 or more qualify for free USPS shipping. Free shipping is only available for domestic orders and APO's. Myfootshop.com reserves the right to select the method of free shipping. Free shipping cannot be applied to Express or other expedited shipping methods.
Tracking: We use the utmost care in shipping your order correctly to the address you specify. Once your package leaves our hands and enters the postal system, it is then the responsibility of USPS. If tracking information states your package was delivered, and you claim it was not, we must abide by what USPS states.
Returns - If you have a question about Returns, please read our Returns and Exchange Policy.
Will I receive a tracking number? - Order tracking numbers are sent to you via email, upon fulfillment and shipment of your order.
When will my package ship? - Most orders ship within 24 hours, except orders placed after 12:30 on Fridays and through the weekend.
How fast is USPS Express shipping? - The US Post Office does not guarantee that all Express Mail will be delivered the next business day. There are many destinations that they say take 2-3 days, even when going by Express Mail. Rural areas are most susceptible to delays. If you call us, we can often tell you whether USPS expects delivery to your address in 1 or 2 days.
When requesting USPS Express or UPS Air shipping, it's important to remember that your item will not ship until your order clears credit card processing, which may not be until the day after you place your order.
We ship to many international destinations. If you have questions about whether we ship to your country, please email us at help@myfootshop.com
Shipping rates for purchases at Myfootshop.com are based upon the total item weight of your order and are calculated in real-time according to the current published USPS International rates to your location.
Do you ship internationally? Our automated check out system is set up to process international orders, and we do ship internationally. If you have trouble processing your order online, please contact us at help@myfootshop.com and we will be glad to give you a hand.
Will I pay a VAT tax, customs fee, import fee or brokerage fee? (international orders) If they apply in your country, yes. Customs fees, brokerage fees, import duties, VAT, or any other tariff, levy or fee are not included in the purchase price or the shipping and handling charges. Such fees and taxes are under the authority of your residing country, and will be the responsibility of the receiving party. To find out what taxes or fees will be applied to your order from Myfootshop.com, please contact you local tax authority.
If you refuse your package or let it go unclaimed because you think the customs, duty or VAT tax fees are too high, you are still responsible for the cost of shipping. Once it comes back to us undamaged, we will refund you for the products, but not for the cost of shipping.