Manufacturers Defects - Defective Insoles & Arch Supports may be returned for replacement or credit up to 6 months from the date of purchase. Any other defective products may be returned for replacement or credit up to 30 days from the date of purchase. To ensure proper credit, defective products must be returned with a copy of the original invoice. Myfootshop.com reserves the right to determine whether the failure of a product is due to a manufacturer's defect or due to normal wear and intended product use. It is best to give us a call when you think a product is defective, so we can determine the easiest way to resolve the problem.
Product selection - We go to great lengths to match our products with the conditions described throughout Myfootshop.com. Our goal is to guide you into the proper choice of product for your individual foot problem. All products are reviewed and have been user tested by our medical consulting staff. Myfootshop.com employees are trained to help you find the best product for your problem but we cannot guarantee that our products, based upon employee or medical consultant recommendations, will improve your particular foot or ankle problem.
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